eLearning Services - Course Conversion

“Map Out Training Success”

The internet : intelligence inc. team includes certified instructional designers who have experience developing hundreds of hours of powerful learning content and support materials for your learners. Our ID team uses the “Model of Performance” method of developing relevant, practical curriculum that is easy for learners to comprehend and retain. Whether you're working from existing materials, or need new curriculum created, we can help you build courses that work within the principles of adult learning to provide training that has on-the-job relevance and applicability. (All of our instructional design work is SCORM- and AICC-compliant.)

Hourly Rate

Instructional designers: Typical cost range per finished hour of materials $58,000 to $68,000

Sample -- Instructional Design Work

Our online technical instruction provides a virtual “hands-on” experience. It is a highly effective means of communicating operational and practical information to a wide audience. Click on the link below to view an example of how we have created highly accessible curriculum regarding the technical aspects of industrial equipment. (Please note: This sample contains audio, you may wish to adjust your speakers accordingly).

Click here to view sample

Case Study

The Challenge – In making the transition to online operations, organizations must consider the implications to customer service. Public services in Saskatchewan recognized a need for focussed training, in order to properly meet customer service needs via the web.

The Solution – Saskatchewan Power engaged the instructional designers at internet : intelligence inc., to develop and deliver a course specifically intended for crown employees. The course would address such issues as using technologies for effective customer service, managing online customer expectations and meeting eCustomer-specific needs. The course development and instructional design services included performing requirements gathering with the learner population, via phone and eMail.

The Pay-Off – Customer service representatives from the Saskatchewan Power and other provincial public sector groups benefitted from customized training which equipped them to make the shift from ‘good' to ‘great' online customer service.